Privacy Policy
Who we are
Suggested text: Our website address is: https://omymo.com.
Introduction
It is important to OmYmO that you have faith in our company. Protecting your privacy is therefore our top priority. We handle the personal data of our customers, business partners or other persons with care, both when storing the data and during their processing and security measures. In this privacy statement you can read how we do that, what data is involved and for what purpose we store and process the data.
The privacy statement does not relate to the processing of personal data of employees within the context of their employment at Dresselberg.
Who processes the data?
The owner of the OmYmO brand – Dresselberg B.V. – is responsible for processing personal data. This means that we process personal data and are obliged to handle it with care. Dresselberg observes all obligations arising from the General Data Protection Regulation (Regulation (EU) 2016/679) and other Dutch privacy laws.
Contact details
Dresselberg B.V.
Sparresholm 41, 2133 BH Hoofddorp
The Netherlands
Contact form customer service: click here
Registered at the Dutch Chamber of Commerce under number 71446427
What is personal data?
If you use our website www.omymo.com, you share your personal data with us or leave personal data behind. Examples are your name, phone number, e-mail address and IP address. This information is shared with us when, for example, you order something, you subscribe to a newsletter or when you indicate that you want to receive information about products from OmYmO. They are personal data because they are connected to you as a person.
Which personal data?
The personal data that we can collect and process from our website are:
- Your name, date of birth, gender, email, invoice and delivery address;
- Company name, Chamber of Commerce registration number and VAT number;
- Payment information;
- Your (mobile) phone number;
- Which product (s) you have ordered;
- Your correspondence with OmYmO;
- Behavioral data (online activities, internet use and duration of your session);
- IP addresses and time stamps.
What do we use personal information for?
We may use personal data for the following purposes:
- To properly execute and process the orders that you have placed;
- To assess whether we accept you as a business partner;
- To analyze and improve the quality and quantity of information of our products, (customer) services and websites;
- To improve our correspondence about, among other things, deliveries and refunds;
- To inform you about offers and promotions;
- To answer your questions;
- To inform you about new products and services;
- To provide your personal account on our website;
- To give you the option to connect to our social media accounts;
- For research into the satisfaction of our customers, business partners or others;
- For internal analysis with regard to (customer) research purposes.
Legal requirements
We may be required by law to store and process data, for example, to comply with court rulings, government requests, or applicable laws. We also use data to prevent and detect fraud, abuse and unauthorized use.
Who may use your personal data?
Your personal data may be transferred within the Dresselberg group and shared with companies that work under the OmYmO brand. This is necessary to have a complete overview of your data within the entire Dresselberg group and for administrative purposes.
We may also share your personal data with external service providers who process personal data on behalf of Dresselberg B.V., for example for processing credit cards and payments, for shipping and delivery purposes, for managing and maintaining our data, distributing emails, for research and analysis purposes, managing brand and product promotions and for the use of certain services and features.
Browser sessions and IP address
An IP address is a number that is automatically assigned to your computer during a browser session. We use the IP address of visitors to our websites to analyze how our websites are used and what can be improved.
Permission for cookies and JavaScript
OmYmO make use of different types of cookies on the website. A cookie is a text file that is placed on your computer when you visit a website. This text file stores information that can be read by the website or third parties during subsequent visits.
According to European legislation you must give permission for the use of cookies. You can accept our cookies in two ways: by closing the cookie notification that pops up on your first visit or by continuing to use our website.
A JavaScript is a program that is placed on the user’s peripheral equipment and that is executed by that equipment. When this program is executed, OmYmO can determine your location and see which actions you perform. This gives us more insight into the behavior of our visitors.
Remove or disable cookies and JavaScript
JavaScript and cookies can be disabled. Keep in mind that our website may not work optimally in that case. You can find methods for disabling or removing cookies below:
- Chrome;
- Firefox;
- Internet Explorer;
- Edge;
- Safari (iOS);
- Safari (macos).
Blocking cookies
If you do not want us to use cookies, you can easily block them. You can also enable your notifications so that you know when cookies are being used. For this you need to adjust the relevant settings of your browser.
Which cookies do we use?
The cookies that OmYmO uses can be divided into different categories:
- Functional cookies
These cookies are necessary for the website to work properly. Among other things, they ensure that information is transferred from one page to the next. As a result, it is not necessary to enter the same information over and over again. Certain preferences that you have specified for the use of the website (such as language settings) are also saved. You do not have to give permission for the use of functional cookies. - Analytical cookies
These cookies are necessary to determine how our visitors use our website and to tailor our websites as best as possible to their wishes. We use Mouseflow, Google Analytics and Dynamic Yield. Mouseflow keeps track of where you click on our websites. With that data we can optimize these pages and show the most relevant information in the best places. With Google Analytics we analyze how you use our website and how you found us. That information makes it possible for us to improve our website. We will test all changes to our websites first. For more details about the cookies these parties place and the data that can be collected with them, we refer to the statements of these parties. You do not have to give permission for the use of these cookies. - Marketing cookies
With Google Analytics, AdWords, YouTube and Adroll cookies, we can monitor how you use our website. With that information we can help you choose the product that suits you best. We can also show you offers for products in which you may be interested during remarketing campaigns. We use cookies on Facebook and Instagram to see which products you are viewing. With this information, we can show you relevant ads on Facebook and Instagram. For more details about the cookies these parties place and the data that can be collected with them, we refer to the statements of these parties. Use of these cookies requires your permission: Google, Facebook, Instagram and Adroll. - Social media (plug in) cookies
You can share the content on our website with social media parties by using the relevant buttons. For more information about the cookies these social media parties place when you press those buttons, we refer to the statements of these parties. Use of these cookies requires your permission: Facebook, Instagram and Pinterest.
Changes to the cookie policy
From time to time we will make changes to our cookie policy, for example because the website or the cookie regulations have changed. We do not need your permission to change our cookie policy. Changes take effect immediately after publication on the website. If you want to stay informed of the changes, we advise you to regularly read the information about our cookie policy. You can then change your settings if you wish. By continuing to use this website, you agree to all changes to the cookie policy.
Withdrawal of consent, and access, correcting and removing personal data
If you have given us permission to use your personal data, you can also withdraw that consent. Furthermore, you always have the right to access your personal data that we store and process. You can also have this personal data removed if you wish. If the personal data we have is incorrect, you can help us to correct it. If you want to view, correct and/or remove your personal data that we store and/or process, please send us a message via the contact form on our sites.
Unsubscribe
If you no longer wish to receive any information from OmYmO, you can unsubscribe by following the unsubscribe instructions in our marketing emails.
Security and management of your personal data
We use various security measures to ensure the security of your personal data, including encryption for account passwords and authentication tools.
Who?
We store personal data behind secure networks and they are only accessible to a limited number of people with special access rights to these systems.
Where?
The personal data of customers that we collect or generate and process within the context of our website are stored in the Netherlands.
For how long?
Your personal data will be stored by us for the duration we think this is necessary, but never for longer than five years, unless legislation requires us a different retention period. We may store information regarding statistical purposes for more than five years.
Personal data authority
If you have any complaints about the processing of your personal data, please contact us. You can also submit a complaint to the personal data authority if you believe that we do not comply with the privacy legislation.
Adjustments to this privacy statement
The type of personal data and the purposes for which we need this personal data are subject to change. That is why we reserve the right to change our privacy statement at any time. You can find the most current version of our privacy statement on our website.
If you have any questions about our privacy statement, please send us a message via the contact form on our sites.
Security disclaimer
If you send us information via the internet, we cannot guarantee its security until the information has reached us. Submitting information is therefore at your own risk. We do protect the personal data that we have received and ensure a reliable and safe environment for the use of your personal data. If you use a shared computer or a computer in a public space, we advise you to close your browser after you have completed your user session. This will ensure that others do not have access to your personal data.
This privacy statement was last revised on 1 July 2018.